Haven't had service like that in a long time, you need more Derek's in yourshops!!More. Avoid! I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. 1816 . Tim Hortons, Paisley: See 44 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #147 of 174 restaurants in Paisley. The drink was luke warm and we were handed 22 mini bites when we ordered 10. I took it out and struggled to break it. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Easy access to the motorway too. At this point we then left and my 4 year old daughter was extremely upset! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. I would happily go back.More, Hot food poor - wont ever use this chain again. Awful place. Find contacts: direct phone number, email address, work experience. They are worse by far. Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. Paisley Tourism Paisley Hotels Paisley Bed and Breakfast Paisley Vacation Rentals Paisley Vacation Packages Flights to Paisley Tim Hortons; click here. Scotland is a country where it rains A LOT, and it's COLD. Our national sponsorship programs involve support for various major sporting events and activities. On both occasions they didn't deliver what I had ordered. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. If you're using Satellite Navigation systems to get to this restaurant, enter PA3 4BA. Absolutely disgusted by my experience and will never return to Tim Hortons again! Were more than just great tasting coffee. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. 1st & definitely last visit. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. My suggestion is if you dont care anymore, close up and lock the doors.More, Please take my advise and avoid this place at all costs! Most hot drinks weren't available and some of the doughnuts were off the menu too. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. So horrible food and rude service. Friday 24 hours. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. The drink was luke warm and we were handed 22 mini bites when we ordered 10. both Costa and Starbucks are better! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Thursday 24 hours. Ordered food and it all arrived cold and disgusting. Their queue is always big but at least they can get the orders completed faster and correctly! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. Constant service on the ScotRail line. Latest reviews, photos and ratings for Tim Hortons at 950 Paisley Rd in Guelph - view the menu, hours, phone number, address and map. The breakfast bagel was so hard I couldn't bite into it. Delivery & Pickup Options - 29 reviews of Tim Hortons "I LOVE Tim Hortons and when I moved back to the Metro Detroit area I was so excited to be near my favorite fast food establishment again! . Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. This is a lost of over 16.I do understand that they may have been very busy, however this is my money we are talking about. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Free Wifi, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. I took it out and struggled to break it. 1 Report an error We pulled up and it looked deserted (first red flag), we then went inside,waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Our team checks each review posted on the site disputed by our community as not meeting our. Left the food with the manager and walked out. I would happily go back. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. Long queue with just one person serving. Although all tables were empty, not a single table was usable, due to dried-in stains & mess on chairs. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Purchased 3 breakfast meals and 3 donuts to take away. We asked for a caramel latte with coconut milk, white chocolate and timbits! I'm a dog owner myself but I go here to get a break from dogs. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. The staff weren't helpful and pretty much ignored everyone that came in. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Would honestly not recommend! Drive Thru was really quick. Gave me chicken burgers instead of beef burgers. Please note: standard open hours for Tim Hortons in Paisley may be restricted during the holiday period. If this is Canada has to offer we will pass.Avoid at all costs. The drink was luke warm and we were handed 22 mini bites when we ordered 10. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. Avoid! Yellow PagesTM, Walking Fingers & DesignTM, YP.caTM, YellowPages.caTM, Canada411TM, are trademarks of Yellow Pages Digital & Media Solutions Limited in Canada. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. The server Derek couldn't have been nicer or any more helpful! Haven't had service like that in a long time, you need more Derek's in yourshops!!More. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone. We're proud to be part of Canadians' lives, every day. Staff are always friendly and the coffee is always served fast and hot. Cannot tellMore, This is the version of our website addressed to speakers of English in the United States. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Its not just a place to work, its a place to meet your neighbors. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! and we can have coffee in peace. At this point we then left and my 4 year old daughter was extremely upset! Our Always Fresh Coffee, hot beverages, cold beverages and many quick meal options will hit the spot any time of day. Note: your question will be posted publicly on the Questions & Answers page. Our team is working to supply you with the latest information as possible. The staff weren't helpful and pretty much ignored everyone that came in. Asked Amy at the counter who said they forgot as the computer screen failed. Absolutely disgusted by my experience and will never return to Tim Hortons again! I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Tia General's Phone Number and Email Last Update. Great donuts,. The server Derek couldn't have been nicer or any more helpful! The staff weren't helpful and pretty much ignored everyone that came in. Regular service on the ScotRail line. So overall order direct and great customer service in store. Easy access to the motorway too.More, Staff are friendly and polite, coffee and food came quickly, very fresh and tasty, restaurant was very clean as were the toilets, highly recommended, Great store, really clean and great hospitality, really nice staff and a very welcoming environment! Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Been to a few Tim Hortons but the one in Linwood is awful.. trying to order in drive through is so frustrating they either cant hear you or don't understand you then the order is wrong .. been 3 times as thought I would give them a chance incase I was unfortunate.. Nope absolutely awful will not be going back .. Staff are not pleasant, 17/11/22 was my visit, Manchester market st and the food was erm, fries soft and cold, changed twice with neither being edible, the burger same so couldnt finish. Absolutely disgusted by my experience and will never return to Tim Hortons again! Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. When I went back to the counter to explain. Whats new at Tim Hortons? One hand sanitiser. I would happily go back. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. incoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. Went in and the manager said that's what it's all like. We placed an rder and when received found 3items missing. Julia Roberts's Phone Number and Email Last Update. Have now heard from from staff that there is no care taken to keep vegetarian/vegan food separate from the meat so will never eat from this company again, knowing that Ive probably consumedMore, Ordered two ice drinks but forgot to say no whip cream been hunting for a number to call and change but there seems to be none what restaurant doesnt have a contact number very silly, Breakfast stop off at drive thru on my day off. So overall order direct and great customer service in store.More, Doesn't accept cash. The food was great but the service was fantastic! Staff don't know what they are doing, turnaround is massive. Find all the tasty info here. No one has rated or reviewed this business yet! Tripadvisor performs checks on reviews. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. Enjoy our freshly cracked Canadian eggs until 4pm. TheMore. Tim Hortons, Paisley: See 52 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #148 of 183 restaurants in Paisley. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone.More, I was originally meant to visit Nandos but it was shut due to staff training, we saw the light on at Tim Hortons and thought we would give that a go Hot chocolates were basically hot water. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. . No apology offered. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. Find directions and contact info, read reviews and browse photos on their 411 business listing. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Find our store locations. Tim Hortons Drive Thru is currently located on Linwood Road, about a 0.82 mile drive south-east of the centre of Linwood (nearby St James Business Centre).The store is fittingly located to serve patrons from the districts of Johnstone Castle, Elderslie, Johnstone, Quarrelton, Paisley Canal, Ferguslie Park, Paisley St.james and Linwood Town Centre. I'm a dog owner myself but I go here to get a break from dogs. It is also disheartening that there isnt a contact phone number to the location or a customer service number. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! No one responds to email complaints - Drive through - Incorrect order from Tim Hortons (refund request). The coffees & cake were substandard also. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Get Directions. Our team checks each review posted on the site disputed by our community as not meeting our. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. Ways to Order. It is nice that it's not pet friendlyand we can have coffee in peace. I can't understand how at this point they continue to not let us in without our pets. My suggestion is if you dont care anymore, close up and lock the doors. We invite you to contact our Media Relations line at mediainquiries@timhortons.com. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You have been warned. coffee and Apple fritter was good and the place looked quite clean. LIDL, Home Bargains, The Range, Tim Hortons, M&S Marks and Spencer and other choices are also located in this same place. Went in and the manager said that's what it's all like. Are the prices at this restaurant low or inexpensive? collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. Location 950 Paisley Rd, Guelph, ON N1K 0A6 In 2023 it involves Xmas, New Year's Day, Easter Monday or Summer Bank Holiday. Tripadvisor performs checks on reviews. So horrible food and rude service. It's Time! Engage via Email. The tables were full of rubbish and staff seemed intent on sorting out their social lives rather than serve. click here. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. Get quick answers from Tim Hortons staff and past visitors. Best thing black coffee was hot & bottled Diet Coke good. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. You can earn one Roll for each eligible item . It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. The drink was luke warm and we were handed 22 mini bites when we ordered 10. Dirty, flies all over the place. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Menu and Promos What's new and fresh at Tim Hortons? Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. When I went back to the counter to explain. Tim Hortons is located in Wellington County of Ontario province. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! See if you have what it takes to join the worlds fastest growing restaurant brand. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. Find a ride to anywhere and travel at small price, in a friendly and ecological way. I have been emailing their customer service email address since 28/02/2022, due to incorrect order and missing items. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. Went in and the manager said that's what it's all like. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart.