Anyone that youve authorized to receive mail on your behalf. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. If a buyer opens a request, eBay will send a message with all of the details to your registered email address itll also be available in your eBay Messages. Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. All content is for informational purposes only and should not be considered financial advice. Of course, if this is the first time one of your packages has been delivered to an agent for final delivery, you may wish to preemptively check with the person who may have received it, and retrieve your package yourself. Refunds are typically available within 3-5 business days. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Failing to ship on time can lead to your item arriving later than the estimated delivery date. delivered to final agent for delivery counts as delivered. Read more below. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. USPS Tracking Status Scan Code Events List. '&charset='+document.charset : (document.characterSet ? If eBay steps in to help, you will no longer be able to issue a refund. However, you may consider trying out the following to ensure that youre able to get your package as quickly as possible or receive a reimbursement if the package truly is lost. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); The error in tracking still shows but usps is telling me the customer has the package. In most situations, mailrooms and front desk clerks for example are able to deliver packages to you the same day, or within 1 business day at the latest. Tell the rep about the status of your package and your request. He was complaining that a lot of his packages would go to the GSP center. document.write ("&loc=" + escape(window.location)); Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. According to USPS, the keys on the scanners that they use are very close together, so it is easy to mistype things by mistake. The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. Your buyer may open a dispute with their payment institution if they believe there's an issue with their order. Be sure to ship to the address listed in checkout. This may occur when it is impractical or impossible for USPS to actually deliver the package directly to you, or if you arent home to actually receive the package. var m3_u = (location.protocol=='https:'? almost forgot to mention that, I don't live in USA and I use PO box for shipping. Payment disputes can take the form of a chargeback or other type of dispute. Remember, this package (after this message pops up) has been handed off to someone that doesnt work for the USPS (as a general rule) and isnt going to have the tools or technology necessary to update your tracking information moving forward. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). Sellers posted examples of tracking numbers that showed how USPS Tracking displayed such deliveries. So im left scratching my head with no option but . Learn how to track your item all the way to your doorstep. So the tracking shows that the item has been delivered. Im at a loss, it happened for the first time and the buyer is tuned for a refund. How can you purchase postage through PayPal without Ebay? The bottom line to understanding who these agents are is really simple and straightforward: basically anyone that has been empowered by the USPS to accept packages for you. If eBay closes in the buyers favor, eBay will issue them a full refund and then seek reimbursement from you. If youve received feedback from a buyer that you dont think is accurate or fair, take a look at this article. If USPS doesnt manage to locate your parcel, you will be able to file your lost package claim within 60 days of the mailing date. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana. Getting confirmation that your package has been safely and securely dropped off is always something great to see in our tracking info. After you've completed checkout, you'll see the cost of . eBay measures how well sellers get their packages into the hands of customers. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. Check With Those Who May Have Received It, 5. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Free shipping for many products! you aren't responsible for that. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! I can't even raise a case to refund it. Here you can discuss all things shipping with other members. "Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. If you're getting a refund, it will go back to your original payment method. The shipping address is correct. I just lost my money. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. For example, if you bought a set of six paintbrushes but only received four, you can return the set for a full refund or the seller may offer to let you keep the ones you received and give you a partial refund. It doesnt make much difference whether it was handed to you, or an authorized agent. More shipping tips from your fellow sellers! You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Copyright 1995-2023 eBay Inc. All Rights Reserved. Read our article on shipping for sellers. In this case, an agent is an authorized person that is trusted to handle your package. These are the available tracking options: If you want to clear up any confusion and ask USPS representatives what you want to know directly, heres how you can contact them: You cant file a claim if your USPS package isnt damaged or missing. So, the default code that they use to avoid hassle is that the package was delivered to an agent. I ordered an item from the Us for $137usd paid $21 usd shipping to australia. Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. 12.00 shipping or so it is a larger box. Consider adding insurance so that youre covered if the item is lost in transit. document.write ("?zoneid=4"); This lets the seller know that the issue is resolved. Now I can't be sure that some "agent" won't just steal my package. 3 HeadPineapple7491 14 days ago Thanks How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! document.write ("&loc=" + escape(window.location)); If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. The result is no package. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. You have the option of adding a note to the buyer. I have never used global. The only thing ebay will clear up is to close the case in my favor. if (document.context) document.write ("&context=" + escape(document.context)); All employees on this sub are here of their own volition to talk to and interact with other employees and customers. Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. Follow the instructions they provide until the issue is resolved, Visit a nearby USPS location and speak to an employee about your request. USPS Tendered To Returns Agent (Meaning + FAQ), USPS: No Secure Location Available (Meaning, Next Steps + FAQ), USPS Forward Expired (Meaning, Next Steps + FAQ), USPS No Authorized Recipient Available (Meaning, Next Steps + FAQ), USPS: Delivery Attempted, No Notice Left (Full Meaning, Details + FAQ), Another employee (when delivering to a business.). Once an item is accpeted at the Global Shipping Center in Erlanger, your job is done. There was a buyer awhile back who lived in Ehrlenger. "That is it used to until about 2-1/2 months ago. In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. Does your buyer live in Melbourne, KY? Clearly, I can't do anything in person to resolve the issue. If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. "I've reported the issue multiple times, but I'm wondering if others here are seeing the same problem?". Once the buyer has let you know that they have an issue, you have 3 business days to make things right. This page provides a list of the standard USPS Product Tracking & Reporting (PTR) scan status events as packages are processed through their system. After youve completed checkout, youll see the cost of shipping and an estimated delivery date in your order confirmation email. That status (according to a Google search, could mean just that). If a package is marked as Delivered to Agent for Final Delivery but no one has let you know that they accepted your package for you, and your package isnt where you were expecting to find it, its time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization that sent the package to begin with. Cancel within 30 days for a full refund. My question is rather basic: how should I ask sellers to ship my goods so that delivery always reaches the final destination, not an "Agent"? In order to be protected, tracking must be from one the shipping carriers integrated with eBay and must include the date you shipped the item, the date it was delivered, and the address it was delivered to. However, if your package was delivered to a package forwarder, it can take several weeks for the package to arrive. Performance is just as advertised. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. So, this will be the post office youll want to reach out to! This particular item gets shipped in the big lts box it comes in. This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. If that time comes, youll want to know exactly how to navigate that situation. Type in your tracking number. But they don't have to disrupt your businessor your profits. 100% satisfaction guarantee. With a virtual mailbox from US Global Mail you get a permanent physical street address you can use to receive all of your mail and all of your packages (from any carrier or provider) no matter how often you move or where you move to in the future. If the seller doesn't respond or if they can't resolve the problem, you may be eligible for eBay Money Back Guarantee. There was a problem fetching the translation. In this situation, this is something that wouldve been done on purpose, so you should already be aware of this applies to you. If eBay closes the case in your favor, the case will be closed immediately and you wont need to do anything else. The post office is in Indianopolis, and the customer in Linton it is 80 miles. Something went wrong. What If There's a Delay? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. lives in melbourn ky and that is what is on the label. Thanks", But I think that the USPS staff made no less contribution to the delivery :-), it means delivered to a mailroom or apartment complex office or someone at the business address, Here is a copy of a USPS employee explaining what's happening: "I'm a carrier, and we've been instructed to sign "C-19" where you would sign your name, and print our initials and route number where you'd print your name on our scanners. ", Here is another one: "I am a letter carrier, and I have been instructed to sign all items as C-19" or similar. In some cases, a seller may have to cancel an order for example, if a buyer has sent a cancellation request or hasn't paid for an item in time. If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. New comments cannot be posted and votes cannot be cast. I would try to contact her post office myself and ask about the status. Most commonly, this is a mailroom, front desk clerk, or parcel locker. In this article, Ill be covering what exactly this message means, who currently has your package, and what to do if you dont end up receiving it along with other common questions as well. In some very rare circumstances, though, you may be dealing with someone that acted as an authorized agent to receive a package for you that wasnt authorized to do so at all. Packages often end up at the local postal service, and the USPS tracking system shows the same status.
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